Philippine Blooms : Affordable Flower Shop in Makati, Manila,Quezon City & Paranaque. Flower Delivery to Philippines

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TERMS AND CONDITIONS

IMPORTANT: For Provincial or outside Metro Manila delivery, It is strictly advise to call or email us first before placing your order for us to check if recipient's address is deliverable. If customer failed to contact us before placing the order and the address is not covered by our delivery service, the customer will only get 70% refund from the total amount paid.

1. Order will be served after payment is confirmed. 

2. Accurate delivery details such as complete name, address with landmarks and telephone numbers must be provided. Include nearest city when the destination is a small town.

3. Please allow up to two working days for delivery outside Metro Manila areas, and if possible no Sunday delivery. 

4. If delivery attempted but not completed because of inaccurate or incomplete information the sender will still be charged. 

5. Client's complaints will be entertained within 24 hours only. 

6. Specific delivery time is not guaranteed on Mother’s Day and Valentine’s Day but for those who placed their order a week advance will be prioritized and delivered first.

7. Refuse to accept flower delivery by the recipient is still considered as delivered. 

8. In the absence of recipient, we will leave the items to his / her housemate, officemate or receptionist. If nobody to receive the items, we will advise the sender or recipient for either change of delivery address with P500 delivery fee or to pick up the items in our store. 

9. Some areas are not safe to deliver especially at night, Citiflora have the right to refuse. Customer will be notified for change of time or delivery address. 

10. Strictly no cancellation of order if items had been served.

Please Note:

1. Specific color, size and type of flowers and fillers may not always be available. Therefore, comparable substitutions may be necessary. Customer will be notified if order is place at least 3 days before the delivery date.

2. Specific color and type of wrappings and ribbons may not always be available. Therefore, comparable substitutions may be necessary. Customer will be notified if order is place at least 3 days before the delivery date.

3. Specific color, type, shape and size of basket and vases may not always be available. Therefore, comparable substitutions may be necessary. Customer will be notified if order is place at least 3 days before the delivery date.

4. Specific color, shape and type of balloons may not always be available. Therefore, comparable substitutions may be necessary. Customer will be notified if order is place at least 3 days before the delivery date.

5. Specific color of stuffed toys may not always be available. Therefore, comparable substitutions may be necessary. Customer will be notified if order is place at least 3 days before the delivery date. 

6. Specific brand and flavor of chocolates, cakes and wines may not always be available. Therefore, comparable substitutions may be necessary. Cakes and wines are available in Metro Manila only.

7. Flower designs may vary depending on the type of wrapping materials and containers that are available.

8. Weather conditions and regional areas affect flower supply, specific type and color of flowers in an arrangement may not always be readily available, substitution is necessary especially for provincial or international deliveries

9. Flowers life span will only last from 1-5 days depending on the climate and room temperature.

10. For Grocery and Fruit Basket - Each selection is custom made and substitutions may be necessary. Your order will be produced as closely as possible to the picture. Grocery and fruit baskets are available in Metro Manila only.

11. For Boxed Delivery - Box packaging will be used for outside Metro Manila delivery only. Shipping is through partner local courier. Bouquet design and size will be affected or may change in order to fit in the box.

12. Always have second choice in color of flowers.